This year has been shall we say, interesting. Every aspect of our lives feels like it’s been impacted and changed in ways we’re only just starting to realise.
Change isn’t necessarily a bad thing. In fact, evolution has shown that change is normally a catalyst for good. Frequently painful, yes, but undeniably for the better in the long run. The trick being to still be alive and kicking when the dust settles!
As a business, we’re acutely aware of the level of change that’s going on and we spend much of our time looking to see how we can help our Clients alleviate their own challenges. These are typically the same fundamental hurdles – do more with less and be more agile than they have ever been before.
It won’t come as a surprise when I say that Document Automation can, if used wisely, genuinely help businesses of all sizes with addressing these challenges. You can make significant improvements with productivity – easily more than an 80% time saving – and the use cases for Document Automation are endless.
So, if Document Automation really can allow you to do more with less and support a shifting business focus, why isn’t everyone using it to its fullest potential?
It’s the chicken and egg situation. The same challenges can mean it’s difficult to free up the budget to adopt or further leverage Document Automation. However, it’s a situation that DocGovern and our Partners are trying to “crack” (apologies for the terrible Dad joke.)
Several of our Partners are offering discounts towards software costs. Some are even providing deferred invoicing so you can legitimately see the benefit and return on investment before you pay for the software itself.
We’ve also spent time thinking about how we can complement these commercial considerations. After speaking with several of our Clients, we created our Concierge Service.
The Concierge Service was designed to be as flexible and helpful as possible. It provides access to all our services at a low monthly cost, allowing our Clients to get access to what they need when it’s right for them – no protracted or restrictive contracts and engagements.
While we initially focused on our traditional services such as Template Development, Training, Deployments etc, we soon realised that there were several other “softer” ways we could leverage our knowledge and relationships to help our Clients. Under the new service, we’ve helped resolve support escalations, negotiated software renewals, and helped promote the use of Document Automation with some internal marketing.
The best way we can help is by listening to our Clients. If you have any other challenges with Document Automation or think any of our existing services could assist your business, get in touch. We’re here to help.