Legacy Technical Support

Legacy Technical Support

Technical Support for your Legacy Document Automation Solution

Do you have perpetual licenses to a legacy Document Automation Solution?

Do you want to maintain your existing licenses and maintain control of your investment, including your template database and data files?

Are you concerned about cost-effective support services for your legacy solutions?

For companies using such systems with lapsed or soon to lapse support and maintenance contracts, DocGovern has the resources and expertise to provide your users and organisation, high-quality support services.

Converting to a subscription model with an existing provider may require you to abandon your perpetual licenses and your ability to make a choice that’s right for your organisation.

DocGovern’s Support Services allow you to retain your existing perpetual license(s), regardless of the provider, allowing you time and control to consider your Document Automation strategy and evaluate providers that fit your strategy.

If you’d like to understand more about subscription and perpetual license agreements, you can view our short video on the subject here.

Document Automation can make a significant contributions to the success of an organisation – if it’s leveraged properly and with correct planning, support and a strategic vision.

It is important to know when your Annual Support & Maintenance agreement expires to allow you proper time to consider your alternatives. We would like to offer you a quick guide towards some of the considerations you should make if you’re using a legacy Document Automation solution; these may help if you decide to keep your options open, while ensuring the application keeps working for you – ‘Looking After Your Legacy Solution – Top 5 Considerations’.

You may also be interested in our short video that looks at why it may be the right time to migrate from your legacy Document Automation system. You can find the video here.

DocGovern are a vendor neutral Document Automation specialist who work with the leading platforms.

Supported by our ‘Client First’ approach, we provide services to ensure you execute a coherent, cost-effective solution to maximise your investment, and align with and support your Document Automation strategy today and tomorrow. As well as offering Technical Support for legacy Document Automation solution users, we can offer:

Contact us today if you’d like to discuss further.

 

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